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Events, service desks, public offices

A queue that fits in your visitors’ phones

Everyone takes a ticket from their own phone, sees their position and estimated wait, and is free to move around until their turn. You install nothing.

BetaPublic screen, agent desk and dashboard in place. The first events can be reserved now.

What you live with

Waiting is still managed by guesswork

  • The queue is invisible to the organiser

    People join the line, nobody knows how long it will take, and you only learn afterwards which desk was overwhelmed. There is no data on what is blocking.

  • The hardware does not suit an event

    Physical kiosks, proprietary screens, an annual contract: existing systems are designed for permanent installations. None of that makes sense for three days.

  • No way to try before investing

    When the first step is buying hardware, there is no modest first step. You commit a budget before seeing whether the solution suits you.

A day at an event

From doors opening to the final report, here is what changes.

Scroll through the day: the screen follows every moment.

08:30Opening
  1. 08:30 · Opening

    The counters open. Nothing was installed.

    Each agent opens their station in a browser, on the equipment you already have. No kiosk, no screen to rent.

  2. 09:00 · Arrivals

    Everyone takes a ticket from their own phone.

    Visitors immediately see their position and estimated wait, in their own language.

  3. 10:15 · Peak

    People wait wherever they like.

    Positions update live. The wait does not disappear, but it is no longer spent standing in a corridor.

  4. 11:00 · Counters

    Several counters, never the same ticket twice.

    Each agent calls the next person in one tap. Counters work in parallel without stepping on each other.

  5. 18:00 · Report

    The figures for the day are ready.

    Attendance, waiting time, counters: you finally know what got stuck, and when.

Illustrative interface, sample data.

What the software handles

Three screens, no hardware

The public, the desks and the organiser all watch the same queue, each from a screen they already have.

Saff
FileGuichetsSuivi
En coursB‑24
  • G1
  • G2
  • G3
  • The digital ticket, taken from the visitor’s phone
  • Position and estimated wait, updated live
  • The agent screen, calling the next person from any browser
  • Several desks in parallel, never serving the same ticket twice
  • Live tracking, and a figures-based report on footfall after the event

Before and after

The same reception. Slide to compare.

What changes

No kiosk, no annual contract

Nothing to rent, nothing to install

No kiosk, no proprietary screen, no annual contract. It works for a three-day event as well as for a permanent service desk.

People wait without standing in line

Everyone follows their position from their phone and stays free to move. The wait does not disappear, but it stops being served standing in a corridor.

Three languages, Arabic included

The public interface and the agent screen both exist in French, in Arabic written right-to-left, and in English. Every visitor reads in their own language.

Your numbers

How many hours does your public spend standing?

Set your own figures. The calculation happens in your browser: nothing is sent.

Those who go through a queue.

From joining the queue to being served.

The length of the event, or a counter’s working days.

Time spent standing, in total

500 hours

That is 167 hours per opening day spent standing in a queue. With a ticket on the phone, it is still waiting time, but free to move around.

167

hours per day

1,500

visitors in total

Discuss my event on WhatsApp

Your result is added to the message; you read it before sending.

How we get started

You don’t switch tools on your own.

We install it, we train your team on its own tool, and we stay reachable afterwards.

  1. A one-hour conversation

    On site or by video. You show us how you work today; we spot what is costing you time.

    Free, no commitment
  2. Setup and training

    The software is set up in your name. Your team learns on its own data, at its own workstation.

    Timeline written in the proposal
  3. Support afterwards

    A question, a doubt, a new person to train: you write, we answer.

    Reply within 24 business hours

First customers

First customers keep their price for 3 years.

The subscription price written in your proposal stays the same for 3 years, whatever happens to our rates. It is in the contract.

Reserve your place

The first places can be reserved now. A reservation is confirmed by a deposit, deducted from the setup fee and refunded in full if the go-live date written in the proposal is not met.

Reserve my place

Frequently asked

What organisers ask

Do we have to buy kiosks or screens?

No, and that is the whole point. Visitors use their own phone, and your agents a browser on the hardware you already have. There is no equipment to buy.

What if the network drops on the event site?

That constraint is designed in from the start: on an event site, the connection is not reliable. The system is built to keep working when it weakens.

Can it be used for a single event?

Yes. That is precisely the case kiosk-based systems do not cover. A three-day event is a normal use, not an exception to be negotiated.

See the product page

Let’s talk about your event

Tell us how many desks and what footfall you expect. Reply within one business day.